Privacy Policy

Privacy Policy

Effective Date: October 11, 2024

Gratecafe ("we," "us," or "our") operates this Amazon store (the "Store"). We are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy describes how we collect, use, and share information when you use our Store.   

Information We Collect

We collect information you provide directly to us, such as when you place an order, contact customer service, or participate in a promotion. This information may include:   

• Contact information: Your name, email address, shipping address, billing address, and phone number.
• Payment information: Your credit card number, expiration date, and security code. This information is processed securely by Amazon and we do not store it.
• Order history: Information about the products you have purchased from our Store.
• Customer service interactions: Records of your communications with our customer service team.

We also collect information automatically when you use our Store, such as:

• Device information: Your IP address, browser type, operating system, and device identifiers.
• Usage data: Information about how you use our Store, including the pages you visit, the products you view, and the links you click.   
• Cookies and similar technologies: We use cookies and other tracking technologies to collect information about your browsing activity
  and preferences.   

How We Use Your Information

We use your information to:

• Fulfill your orders: Process payments, ship products, and provide customer support.
• Improve our Store: Analyze usage data to understand how customers interact with our Store and identify areas for improvement.
• Communicate with you: Send you order updates, promotional offers, and other marketing communications (if you have opted in).   
• Personalize your experience: Recommend products and services that may be of interest to you based on your purchase history or browsing behavior.
• Protect our Store: Detect and prevent fraud and abuse.

Information Sharing

We may share your information with:

• Amazon: As necessary to fulfill your orders and provide customer support. Amazon has its own privacy policy which governs its use of your information.   
• Service providers: Third-party service providers who assist us with payment processing, shipping, and other essential functions. We only share information necessary for them to perform their services and we require them to protect your information.
• Legal authorities: When required by law or to protect our rights or the rights of others.

Data Security

We take reasonable measures to protect your information from unauthorized access, use, or disclosure. However, no method of transmission over the internet or method of electronic storage is completely secure.   

Children's Privacy

Our Store is not intended for children under the age of 13. We do not knowingly collect personal information from children under 13.   

Changes to this Privacy Policy

We may update this Privacy Policy from time to time. We will post any changes on this page and notify you as required by law.   

Contact Us

If you have any questions about this Privacy Policy, please contact us at journeyfromscratch@gmail.com

Additional Information

This Privacy Policy is subject to the terms and conditions of Amazon.com. Please review Amazon's Privacy Notice for more information about how Amazon collects, uses, and shares your information.